Notice of Privacy Policy:

Your Information.Your Rights. Our Responsibilities.

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Responsibilities

We are required by law to maintain the privacy and security of your protected health information (PHI).
We will notify you promptly if a breach occurs that may have compromised the privacy or security of your information.
We must follow the duties and privacy practices described in this notice and provide you with a copy upon request.
We will not use or share your information other than as described here unless you provide written authorization. If you provide authorization, you may revoke it at any time in writing.

For more information, see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html

SMS/Text Messaging Notice

SMS Privacy Policy:

Privacy Policy Disclaimer: SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes

1. Information We Collect
We may collect your name, phone number, email address, appointment details, location data, and browsing activity when you use our services or website.

2. How We Use Your Information
Your information is used to:

Communicate about appointments, reminders, and service updates
Provide, personalize, and improve services
Process transactions and respond to inquiries
Conduct analytics, research, and security monitoring

3. SMS/Text Messaging
With your consent, we may send SMS reminders, confirmations, or important notices. Message frequency varies. Standard rates may apply. Reply “STOP” to opt out or “HELP” for assistance. Your SMS consent is never shared with third parties or affiliates.

4. Information Sharing
We do not sell or rent personal information. Limited data may be shared with trusted service providers (e.g., scheduling, payment, or communication platforms) strictly to deliver services and in compliance with privacy laws.

5. Data Security & Your Rights
We use safeguards to protect your data but cannot guarantee absolute security. You may request access, updates, or deletion of your information by contacting us at [insert office email/phone].

6. Updates
We may revise this policy periodically; updates will be posted here with a “last revised” date.

Our Uses and Disclosures

How do we typically use or share your health information?
We may use or share your health information in the following ways:

Treat you: We can use and share your information with other professionals involved in your care.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization: We can use and share your information to manage our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.
Bill for your services: We can use and share your information to bill and obtain payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.

Other Uses and Disclosures Permitted by Law

We may also share your information in situations such as:

Public health and safety issues (e.g., preventing disease, reporting adverse reactions to medications, suspected abuse or neglect, preventing or reducing serious threats to health or safety).
Health research when legal conditions are met.
As required by law including compliance with the Department of Health and Human Services.
Organ and tissue donation requests.
Medical examiner, coroner, or funeral director needs.
Workers’ compensation, law enforcement, and other government functions.
Lawsuits and legal actions in response to a court order, subpoena, or administrative proceeding.

Confidentiality of Alcohol and Drug Abuse Patient Records

Records related to alcohol and drug abuse treatment are protected by federal law (42 U.S.C. 290dd-2). Such information cannot be disclosed without:

Written patient consent;
A valid court order and subpoena; or
Disclosure to medical personnel in an emergency or to qualified personnel for research, audit, or program evaluation.

Your Rights

You have the right to:

Request restrictions on certain uses or disclosures (though we may not be required to agree).
Request confidential communications (e.g., by a specific phone number or mailing address).
Inspect and obtain a copy of your medical record (paper or electronic), usually within 30 days. A reasonable, cost-based fee may apply.
Request corrections to your record if you believe it is incorrect or incomplete. If denied, we will provide a written explanation.
Obtain a list of disclosures we have made of your health information, except for those related to treatment, payment, or operations. One list per year is free; additional requests may incur a fee.
Choose a personal representative (such as someone with medical power of attorney or legal guardianship). We will confirm their authority before acting on their behalf.
File a complaint if you believe your rights have been violated. Complaints may be made to our office or to:
U.S. Department of Health and Human Services, Office for Civil Rights
200 Independence Avenue, S.W., Washington, D.C. 20201
Phone: 1-888-416-3952
Website: www.hhs.gov/ocr/privacy/hipaa/complaints/

We will not retaliate against you for filing a complaint.